Five Good Reasons Why Your Business Should Be Utilizing Chat!
- It’s Convenient – Customers can easily type out a message while multi tasking
- Increase Web Conversions – Consider your website a digital showroom where your customers can easily engage your staff.
- Create Choices – Not all customers like making a phone call or texting.
- Quick Connection – A properly managed chat process allows you to be talking with customers in seconds.
- Get it Right – Allows agents the time to think about what they want to write instead of just saying it on the phone.