PRIVACY POLICY
Effective date: 12/31/2020

This Privacy Policy describes the policies and procedures of TalkOptions (“we,” “our,” or “us”) regarding the collection, use, and disclosure of your information when you use our website and services (“Service”). It also describes your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

Interpretation

Capitalized words have meanings defined below. Definitions apply equally whether singular or plural.

Definitions

  • Account: A unique account created for you to access our Service.

  • Affiliate: Any entity that controls, is controlled by, or under common control with TalkOptions.

  • Company: TalkOptions, located at 4300 Sharon Rd, Charlotte, NC 28211.

  • Cookies: Small files placed on your device to track usage and improve Service.

  • Consumer: A California resident as defined by the CCPA.

  • Data Controller: TalkOptions, which determines the purposes and means of processing personal data.

  • Device: Any device that can access the Service (e.g., smartphone, computer).

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: The website operated by TalkOptions at https://www.talkoptions.com.

  • Service Provider: A third party that processes data on behalf of TalkOptions.

  • Usage Data: Data automatically collected when using the Service.

  • User: The individual using the Service, also referred to as “you.”

TYPES OF DATA COLLECTED

Personal Data

We may collect personally identifiable information, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Usage data

Usage Data

Includes IP address, browser type/version, pages visited, time/date of visit, time spent on pages, and other diagnostic data. Collected automatically.

TRACKING TECHNOLOGIES AND COOKIES

We use cookies and similar technologies to track activity and improve the Service. You may configure your browser to refuse cookies; however, some Service features may not function properly without them.

Types:

  • Essential Cookies: Required for operation.

  • Functionality Cookies: Remember preferences.

  • Performance Cookies: Track site usage.

  • Targeting Cookies: Deliver relevant ads.

USE OF YOUR PERSONAL DATA

We may use your data to:

  • Provide and maintain the Service

  • Manage your Account

  • Perform contractual obligations

  • Communicate with you

  • Send marketing and promotional material

  • Analyze usage and improve functionality

  • Comply with legal obligations

  • Transfer data in case of business transactions

SHARING OF YOUR PERSONAL DATA

We may share your information with:

  • Service Providers

  • Affiliates and partners

  • Business transfers

  • Law enforcement when legally required

  • With your consent

DATA RETENTION

We retain Personal Data as long as necessary to fulfill purposes outlined in this policy, including legal, accounting, or reporting requirements.

DATA TRANSFER

Your data may be transferred to and maintained on computers located outside your jurisdiction where data protection laws may differ.

SECURITY

We use commercially acceptable means to protect your data but cannot guarantee 100% security.

GDPR RIGHTS

If you are in the EU, you have rights under GDPR:

  • Access, update, or delete your data

  • Object to processing

  • Request data portability

  • Withdraw consent

CCPA RIGHTS (CALIFORNIA RESIDENTS)

You have the right to:

  • Know what data we collect and why

  • Request deletion

  • Opt-out of sale of personal data

  • Non-discrimination for exercising CCPA rights

To exercise your rights, contact us at: chrisv@talkoptions.com

CHILDREN’S PRIVACY

Our Service is not intended for anyone under the age of 13. We do not knowingly collect data from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy. We will notify you by updating the “Effective date” at the top of this page.

CONTACT US

For questions, contact us at: Email: chrisv@talkoptions.com