98% of text messages are seen within 15 minutes versus only 15-22% of emails. Customers prefer texting over email. Businesses without text messaging miss opportunities to interact with consumers.
Live chat can increase conversion rates over 20%. Your staff can be more productive engaging in multiple chats at once. Customers prefer privacy of chat, especially when at work.
88% of consumers read reviews to determine the quality of a local business and will read up to 10 reviews. 72% of consumers say positive reviews make them trust a local business more. 88% of consumers say they trust online reviews as much as personal recommendations.
> Gives your web site visitors a fast and easy means to contact you.
> 88% of users are more likely to contact a company with click-to-call to call services than those without.
> 10% of online visitors are converted with click-to-call.
> Reduces hold times by directing callers to the right people.
> Employees held accountable with call tracking perform at a higher level.
> 73% of marketers believe email marketing is core to their business.
> Email lets customers who prefer email to communicate with your business easier.
> 92% of marketers say email marketing produces a positive ROI for their business.
> 56% of all emails are opened on mobile devices.
Your customers want convenience, efficiency and time-saving solutions.Your business needs to connect with customers easier, faster and less expensive than other solutions. Sign up for Talk Options today!
Record your callsConnect customers to departments and the right people Track ad performance Training available to convert more sales Push leads to your CRM
New lead text or email notificationsManage messages across departments Compliant with Federal laws to avoid unwanted lawsuits Easy create video messages Simple On/Off hour template creation Create custom landing pages Push leads to your CRM
Push leads to the right department and employeesInclude videos messages with one click Simple On/off hour template creation Create custom landing pages Push leads to your CRM
Free and unlimited chat!New lead text message alerts Unlimited users Manage multiple departments & people Create videos on demand FAQ templates and replies Forward leads to your CRM
Phone Ninjas: The best real-time, phone skills scoring and training solution in the car business. Used for years by thousands of car dealerships across North America.
Recon Ninjas: The simplest way to create efficient recon processes to decrease the time it takes to get your inventory front-line ready faster.
Talk Options: The easiest solution for online users to text, click to call, email, chat and review your business.
Give your customers a choice to chat, call, text or email your business. Customers want options depending on where they are, what they need and the device they're using. That's what creates better shopping experiences. Jerry Thibeau, Founder & CEO of Talk Options, gives an overview of Talk Options on CBT News interview.